United Business School (UIBS) is dedicated to upholding the highest standards of education and ensuring continuous improvement in all aspects of our institution. Our comprehensive Quality Assurance Policy reflects our unwavering commitment to excellence and aligns with the ten standards outlined in the European Standards and Guidelines (ESG). We strive to provide a dynamic and engaging educational experience that prepares our students for success in a globalized world.
1. Policy for quality assurance
UIBS has established a robust internal quality assurance process to ensure accountability, transparency, and continuous improvement across all aspects of our institution. We conduct regular self-assessments and engage in external reviews to validate our quality assurance processes and identify areas for improvement. We actively involve our stakeholders, including students, faculty, staff, and corporate partners, in the quality assurance process through surveys, focus groups, and consultations.
Through comprehensive audits, data analysis, and strategic planning, we drive a culture of continuous improvement and innovation. We celebrate achievements, identify challenges, and implement evidence-based improvements to enhance the overall quality of our educational offerings.
2. Design and approval of programs
UIBS places great importance on designing and delivering programs that meet international standards and respond to the dynamic and fast-changing business environment. We engage experienced professionals, qualified academics, and other stakeholders in the development and review of our programs. This ensures that our curriculum is innovative, relevant, and future-oriented.
To maintain program quality, we conduct regular curriculum reviews, benchmark against best practices, seek feedback from students and alumni, and collaborate with our Academic Council and advisory boards to ensure our programs remain at the forefront of business education.
3. Student-centered learning, teaching and assessment
UIBS is committed to providing a student-centered learning environment supported by highly qualified faculty who are dedicated to interactive teaching, applied research, and professional development. We encourage innovative teaching methods, such as experiential learning, case studies, and group projects, to enhance student engagement and critical thinking.
We employ robust and transparent methods for assessing student learning outcomes. Our assessments are aligned with program objectives and emphasize the application of knowledge to real-world situations. We utilize a variety of assessment methods, including examinations, projects, presentations, and portfolios, to ensure a comprehensive evaluation of student performance.
To assure teaching quality, we conduct regular faculty evaluations, classroom observations, and student feedback surveys. We also provide professional development opportunities to our faculty members to enhance their pedagogical skills and subject expertise.
To ensure the reliability and validity of our assessment processes, we employ (external) examiner reviews, moderation of assessments, and continuous scrutiny of assessment data.
4. Student admission, progression, recognition and certification
We have robust and transparent processes for student admission, progression, and certification. Our admission criteria are fair, clear, and consistently applied to ensure equality of opportunity for all prospective students. We provide comprehensive resources and support systems to facilitate student progression, including academic advising and career counseling.
To ensure fairness and consistency, we regularly evaluate our admission and progression processes, analyze student performance data, and make improvements as needed.
5. Teaching staff
UIBS recognizes the critical role of our teaching staff in delivering high-quality education. We employ highly qualified and experienced faculty members who possess advadiploma processs and relevant professional experience. We have established rigorous recruitment processes and provide continuous professional development opportunities to ensure our faculty remains at the forefront of their fields.
To ensure the quality of our teaching staff, we conduct regular performance evaluations, encourage faculty engagement in applied research and professional development activities, and foster a culture of continuous learning and improvement.
6. Learning resources and student support
UIBS is committed to providing a rich and inclusive learning environment, supported by state-of-the-art facilities, libraries, and digital resources. We actively seek feedback from students to ensure the availability and relevance of learning resources. We also offer comprehensive student support services, including academic advising, tutoring, and career guidance, to promote student success and well-being.
To assess the accessibility and effectiveness of learning resources, we regularly seek student input through surveys, analyze usage statistics, and collaborate with faculty and students to identify and address any gaps or improvements needed.
7. Information management
UIBS maintains robust information systems to support effective administrative processes, student services, and learning management systems. We ensure the security, integrity, and confidentiality of student data in compliance with applicable regulations and privacy laws. Regular audits and assessments are performed to identify and address any potential vulnerabilities and improve the overall efficiency of our information systems.
8. Public information
We are committed to providing accurate and comprehensive public information about our programs, services, and performance. Our website, brochures, and social media platforms are regularly updated to ensure transparency and provide valuable information to our stakeholders. We actively engage with prospective students, parents, employers, and the wider community to share insights into our activities and achievements.
To maintain transparency, we conduct regular reviews of our public information sources, seek feedback from stakeholders, and ensure compliance with relevant regulations and quality assurance guidelines.
At UIBS, we are proud of our commitment to maintaining the highest standards of education and ensuring continuous improvement. By adhering to the European Standards and Guidelines (ESG), we demonstrate our dedication to achieving academic excellence and preparing our students for success in a globally competitive world. Together, as a united academic community, we will continue to collaborate, innovate, and inspire the next generation of business leaders.
9. On-going monitoring and periodic review of program
UIBS is committed to providing high-quality educational programs that meet the evolving needs and demands of the business world. To ensure that our programs consistently meet our standards of excellence, we have put in place a policy for ongoing monitoring and periodic review of programs.
Our policy stipulates that all academic programs will undergo regular evaluation, with data and feedback obtained from faculty members, students, employers, and regulatory bodies. We believe that this multidimensional approach provides us with the necessary insight to identify areas for improvement, track progress, and adjust programs as required.
The records maintained for our ongoing monitoring and periodic review policy include evaluations of program outcomes, curriculum design, and teaching methodologies, as well as records of feedback from faculty members, students, and other stakeholders. These records help us track progress continuously, identify areas of concern, and take corrective actions as needed.
UIBS is committed to fostering an environment of continuous improvement, innovation, and academic excellence. Our faculty and staff are instrumental in achieving this objective, and as such, we provide them with resources, training, and support to help them remain current with industry trends and advancements.
Key performance indicators (KPIs) are also used to measure the effectiveness of our policy on ongoing monitoring and periodic review. These KPIs include student satisfaction rates, program completion rates, achievement of learning outcomes, and employability rate of graduates. By monitoring these indicators regularly, we can achieve our goals of providing high-quality educational programs that prepare students for success in the business world.
10. Cyclical external quality assurance
UIBS is committed to maintaining the highest standards of academic excellence, and as such, we have put in place a robust policy for cyclical external quality assurance. The policy aims to evaluate the effectiveness of our programs, ensure that they align with our institutional goals, and provide recommendations for improvement.
Our cyclical external quality assurance policy involves the external evaluation of our programs and institution as a whole by independent and reputable agencies. These evaluations are conducted regularly, and the agencies evaluate us and our programs using specific criteria, including program outcomes, teaching standards, and student support services.
During the evaluation process, we collaborate with the external agencies and provide them with the necessary documentation, including program information, outcomes, and records of student achievement. At the end of the evaluation process, we receive comprehensive feedback and recommendations for improvement.
Based on the feedback and recommendations provided by the external agencies, we take corrective actions to enhance our programs continually. These corrective actions include changes to curricula, teaching methodologies, and support services provided to our students.
The records maintained for our cyclical external quality assurance policy include documentation of the evaluation process, the feedback received, and all corrective actions taken. The records help us demonstrate our commitment to academic excellence and track our progress towards achieving our institutional goals.
UIBS views cyclical external quality assurance as a valuable tool for continuous improvement and achieving academic excellence. We are committed to providing high-quality education that prepares students for success in the dynamic business world, and our cyclical external quality assurance policy is central to this objective.